Retailer exchange
Is your warehouse full and yet the customer is looking for the exact machine that you don't have on site? A tricky situation: ordering from the manufacturer often takes a long time - in the worst case scenario, the customer cancels the order and buys the machine elsewhere. At the same time, stock levels are not reduced any further and the machines on site can lose their value due to long downtimes. The solution: Our dealer exchange offers the opportunity to contact other dealers with the right machine to avoid long waiting times for machines. Your advantages:
Optimized customer satisfaction due to shorter waiting times
Establishment of new business relationships
Reduction of stock levels through sales
The retailer exchange enables a fair sharing of information on both sides - so everyone involved benefits. To enable collaborative work at eye level, MachineMaster ensures that all participants only have access to the information they need for their own company. This means that:
Each participating retailer can only access stocks of their contracted brands
Access to the stocks of other dealers is only possible if they regularly upload their own machines
Contacts instead of prices - the focus is on availability & exchange
A frequent point of anxiety when introducing new programs is the handling: Can my employees use the program quickly and safely or is regular training necessary? MachineMaster places particular focus on intuitive and simple operation that can be adopted by any employee.
Modern search function with all key data: Brand | Machine type | Model | Serial/internal no.
Straightforward contact with the right representative
Easy import of the machine inventory via CSV file/Excel table
Automatic deletion of all machines that no longer appear in a new import file
Access for several users per retailer possible
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